PERSONAL DATA PROTECTION POLICY

This personal data protection policy concerns the daily operation of this website and its relationship with its visitors and any third party.

The security and privacy of your personal data is a top priority for our company. This protection policy is based on the legal and appropriate use of your personal data. You can be informed as defined in the following sections about the terms and policy of our company regarding the assurance of the protection of the personal data it manages. The use of this website is based on the knowledge of the more specific provisions of the civil protection so that the browsing environment is the best possible and most importantly, safe for each user. The data protection policy is subject to change, always in accordance with the applicable legal framework. For any modifications that take place, we publish a relevant announcement on the website for information and acceptance of the new protection policy. Responsible for processing the personal data concerning you and received through the website is International Sports Ltd.

As specifically analyzed below, this protection policy concerns the processing of personal data concerning you when using the services of our company through the website and hereby you are informed about the measures we take so that the processing is in accordance with the General Data Protection Regulation of the European Parliament and of the Council of 27 April 2016 for the protection of natural persons against the processing of personal data and for the free movement of such data (GDPR).

Privacy

In the age of e-commerce, our company with so many years of presence in the Greek sports goods market could not be missing. We created this website with the sole purpose of serving our customers. The website www.admiralsports.shop is simple and friendly to use, while it has been designed to respond appropriately to the specific needs of each user. In order to best serve you, it is important that you, our customer, know that the personal data you share with us in order to receive our services and purchase our products is processed securely and only for the purpose between us transaction.

This Privacy Policy and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.admiralsports.shop, the use and further processing of this data by our company and the terms and conditions of use of this website. This Privacy Policy refers exclusively to your personal data, which you provide to us during your orders on this website and are not subject to processing of any other kind or for any other purpose.

Personal Data – Consent

With the knowledge and acceptance of this protection policy, you provide our company with your explicit and unconditional consent for the use and general processing of your personal data as specifically defined herein. Please also refer to the Declaration of Consent – ​​Update of Personal Data which is posted in a separate section on the website.

Personal Data - What kind of information we collect

We collect your personal data in order to provide the services offered on the website regarding the purchase of sporting goods in an adequate and efficient manner.

The data we initially collect with your consent are:

Full name.

Home/work address.

Bank account (debit/credit card etc.) Information from your website usage and IP address.

Information that is necessary for the issuance of an invoice such as VAT number, DOU, Professional Activity, Name.

Information about you that we collect for further use, with your consent, is the reviews or other comments that you submit about our products and that you share on other websites, social media, etc.

More specifically, the data we collect and process are divided into the following categories:

1. Contact information:

your first name, last name, home/work address, email address, telephone number and other similar information.

2. Device and Location Information:

general details from your device, such as your device's IP address, type, make, model and operating system, specific location data based on GPS data from your mobile device (when you provide us with access to this information through your device settings), and non-specific location based on your IP address.

3. Usage and Profile Creation Information:

your Company search history and product preferences, how you interacted with our services, including how long you stayed on the site, features or functionality you acquired, links you clicked to redirect to or from our services;

4. Preference Information:

selected preferences associated with your account with the Company, including specific consents you have given or declined, email and push notification preferences, and cookies that contain your advertising preferences;

5. Contact information:

includes communications we receive from you, such as feedback, requests for help and inquiries via email and other electronic communication methods, such as online chat, instant messaging or social media, and metadata associated with that information, such as time and date.

6. User Generated or Generated Content:

content you upload to our services, including comments, reviews, recommendations and preferences and the metadata, such as time and date associated with that content, and any information you submit to us during any correspondence you may have with us , such as opinions, comments after using the products, your comments, etc.

8. Social Media Information:

the email address is automatically collected by us from the third party social media platform through which you connect to the company. Our services are not intended for children under the age of 13, and no information should be provided to or through our services by persons under the age of 13. We do not knowingly collect personal data from children under the age of 13 and, in the event that we learn that we have collected or received information that was not provided by or with the express consent of the child's parent or legal guardian, we will immediately delete the due evidence.

Personal Data - How and when we collect it

Your personal data is collected in the following ways:

1. We collect information that you voluntarily provide to us when using our company's services. During this process, you fill in the relevant form available on our website, where you enter the personal data that concern you and are requested by our company. This is where all the above personal details belong, in particular your name, home/work address, contact details (phone and e-mail address) and your bank account details.

2. We reproduce or collect some information from your computer or device automatically while you use our services. This includes information such as your IP address, information about the device and browser you use to access our services, the URL of the website from which you visited us. It also includes details about the products you have placed in the online shopping cart from our website. We may also know your location from your mobile phone or IP address. This helps us improve your experience and ensure that you receive the content that is most relevant to you.
3. We receive personal data about you from third parties: We sometimes receive information about you from third parties, depending on how you choose to interact with us. For example, when you visit our website through a promotional partner or when you log into your account and are then taken to our website using the social media login feature.

Storage time of personal data

We only keep your data for as long as we need it or are obliged to keep it according to specific provisions of the law. We then either delete them or anonymize them so that you cannot be identified. We process data differently depending on the purpose for which it is used, but you can ask us to delete your personal data at any time, according to your own wishes and as long as this is not subject to another legal obligation.

We only keep your personal data for as long as necessary. This depends on why it was collected or whether we have an appropriate legal basis for doing so (such as fulfilling a contract between us, performing a service you have requested or for our legitimate interests). We assure you that if we no longer have a reason or legal obligation to process your personal data, we will delete it or store it in such a way that it no longer identifies you.

We apply different retention policies for different types of personal data, taking into account:

The purpose for which the personal data is collected.

How long will it take to achieve this goal?

The specific reason or overriding legal obligation to retain the personal data for a specific period of time.

Also, for those who have an account on our website, we inform you that we will keep personal data, such as your email address, name and other information, so that you can log in and access our services for as long as you maintain the account. We may retain other information indefinitely—such as website activity linked to an IP address—that we use to help us understand our visitors, improve our products and services, and protect our business interests.

Regardless of the retention period, you may, in certain circumstances, ask us to delete your personal data.

Personal data - What we do with it and how we use it

We use your personal data for the following purposes:

To be able to fulfill the orders of the products that you submit on our website platforms.

To enable us to trace the progress of a product order you have placed or to manage it in the event of an uneven development.

To send you newsletters and information related to your interests (where you have agreed).

To inform you about new products (where you have agreed).

To inform you when there are modifications to the terms of use of the website and to this privacy policy.

To analyze the use of the website in order to improve its content, layout and material as well as its services.

For advertising purposes: You will see various advertisements when you use our services, and you may see advertisements about our company when you are on other platforms. These advertisements may come from us or from third parties and may be personalized to be more in line with your preferences. The information used to personalize the ads you see may include information about your searches about our company or general information but will never include your name, contact information or other information that allows your identification online and offline.

The following persons will also have access to your personal data:

When we accept payment from you for goods and services, we will share your personal data with financial organizations and banking institutions to the extent necessary to process the payment and prevent fraudulent use of credit cards, etc. Our company is not responsible for the use and processing of your personal data by financial operators.
Where we reasonably believe it is necessary to comply with the law, to prevent a crime and to fight it by the relevant agencies and also to protect national security, then we may disclose your personal data to those persons, which are related to this purpose only.

When is your personal data shared/transmitted to and from third parties?

We only share your information when you ask us to, when it is a necessary part of our cooperation with you and the provision of the services, or when we are required to do so for legal reasons.

We share information about our users with selected third parties who provide us with various services that support the delivery of our services ("processors"). These third party processors may for example be providers of technical infrastructure, customer service and identity verification. We require that any third party processor who handles information on our behalf does so in accordance with contractual terms that require information to be kept securely, processed in accordance with applicable data protection laws and used only with based on our instructions and not for the purposes of that third party processor (unless you have expressly consented to this). For the above purpose, a special Personal Data Processing Annex with terms and conditions for the legal processing of data by the processor is signed between our company and each third party, performing the processing.

Processors may be located or process your data outside the country in which you are located. Where our use of a processor involves the transfer of personal data from Europe outside the European Economic Area, we will implement appropriate measures to ensure adequate protection of personal data in that location, typically by implementing standard contractual clauses approved by the European Commission, as well as strong security controls on our part.

Processors to whom we may share details of your personal data include the following:

Payment processors to whom we have entrusted the secure storage or handling of payment details, such as credit or debit card details, required to facilitate transactions - for example, when you provide us with your credit or debit card details, we store them in a port PCI compliant data provided by a leading third party payment processor.

Providers of email management and distribution tools - for example, if you sign up to receive company newsletters or other marketing messages, we will manage their delivery to you using a third-party email distribution tool.

Security and fraud prevention service providers - for example, we use these providers to detect forms of automated software that may disrupt our services or to prevent misuse of our APIs.

Data aggregation and analytics software service providers that enable us to effectively monitor and optimize the delivery of our services.

Software platform providers that help us communicate with you or provide you with customer support services - for example, we manage and respond to any messages you send to us through the help center using a third-party communications management tool.

Recruitment management service providers - for example, when you apply for a job with our company, we use a third party tool to manage and store any information about your application.

Providers of online cloud storage services and other essential IT support services.

Third parties such as advertisers, marketing networks and partners (see How do we advertise? below) may also collect information from you using cookies and similar technologies. For example, your IP address and events related to your online activity may be collected and transmitted to these third parties. The information collected in this way will never include your name, contact information or other information that would identify you online and offline.

Disclosure of information for legal reasons

We may also disclose your information if it is deemed necessary to prevent, detect or prosecute illegal or suspected illegal activities, including fraud, or to prevent other harm or, whenever necessary, in response to legally binding requests; in any legal action against us or to enforce our rights and claims.

How do we keep your personal data secure?

Keeping your personal data secure is our highest priority. We limit access to only those employees of our company who need to come into contact with your information to take all necessary actions until the delivery of the ordered products or services.

We have created a company-wide security program designed to keep your personal data as safe as possible. It uses a range of technical, organizational and administrative security measures and best practice techniques depending on the type of data processed. For example, the computer systems we use to store your data have access restrictions and cloud-based servers that use industry-grade disk encryption. We use TLS and HTTPS encryption to protect your personal data when we transfer it over the internet. We also carry out security assessments on third party processors who handle your data.

Furthermore, we provide all of our company's employees with thorough training in data protection and privacy assurance. We develop our services with the goal of using the least possible amount of personal data, including through the use of data minimization techniques as well as the anonymization and/or pseudonymization of your personal data. Also, whenever we develop or update our services in ways that involve the collection or use of new forms of personal data, we conduct a privacy impact assessment to understand and reduce the potential for any unintended impacts to you in the processing process .

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA).

Where do we store your information?

Your data is stored securely in databases within our company, which has taken care to adopt appropriate technical methods to ensure limited and necessary access only by specially authorized employees.

Personal Data - What are we not allowed to do with it?

We do not retain your personal data for any purpose other than those expressly stated in this privacy policy. Nor do we dispose of your personal data to other persons than those listed above.

What are your options and rights?

At any time you can access your personal data held by the Company to modify, correct or update this data. We may ask you to verify your identity before proceeding with your request.

Also, you can at any time request the permanent deletion of your personal data held by the company. To do this click on the "My Account" link. After this request, we will stop using and making available your personal data (unless there is a specific legal provision). We will also delete all your personal data from our system, apart from that contained in electronic messages, correspondence or other documents which may be necessary to be able to prove the terms of our contractual relationship. We may ask you to verify your identity before we proceed with your request.

Our company guarantees that your personal data:
1. They are entitled to fair and lawful processing. Specifically, the Company will demonstrate transparency regarding the processing of individuals' personal data.
2. They are collected only for clear and legitimate purposes and are not further processed in a manner incompatible with these purposes. In the event that the company decides to further process personal data, then the express consent of the person to whom the specific data pertains is necessary.
3. They are relevant, appropriate, and no more than is required each time in view of the purposes of the processing carried out by the company. Further, relevant information is collected, insofar as this is necessary to fulfill operational and other conditions in relation to the fulfillment of contracts or to comply with any legal obligation.
4. They are accurate and, if necessary, are subject to updating and possible modification by the persons to whom they concern.
The company will specifically implement a system of checks to confirm that the data collected and subsequently processed are accurate and up-to-date.
5. They are kept in a form that allows identification of the data subject for no longer than is necessary for the purposes for which they were collected or for the purposes for which they were subsequently processed. Our company implements procedures to confirm that your personal information is kept lawfully.
6. They are subject to processing in accordance with the rights of the data subject as these rights are provided for in the Regulation. The company ensures that the rights of the data subject can be fully and freely exercised. Specifically, the right to be informed about the processing carried out each time, the right to access personal data, the right to object to the use of personal data for direct advertising purposes, the right to correct inaccurate personal data, etc.

Adequate technical and administrative measures are implemented against the arbitrary or illegal processing of personal data and against the accidental loss or destruction or damage of personal data.

Personal data will not be transferred to countries outside the European Union, unless an equivalent level of protection of the rights and freedoms of the data subjects is established and implemented, regarding the processing of the exported data.

Your rights are as follows:

The right to be informed about what information is held about you in electronic form and in paper records. Be informed, further, about the purpose of the processing of personal data, about the recipients or about the categories of recipients. Be informed of possible changes that have taken place in the way of processing since our last update to you. Be informed about the methodology applied in the automatic processing of personal data. Be informed about the security measures imposed by the Controller for the security of your personal data. Be informed about the relevant transmission of your data to third parties.

The right to restrict processing at your request to our company and as long as this is not prohibited by another legal provision.

The right to request that your personal data not be used to promote various products, services and ideas.

The right to request human intervention in the processing of your data as well as to refuse automated processing and profiling.

The right to request the rectification or destruction of incorrect personal data concerning you.

The right to object at any time to the processing of your personal data.

The right to request a copy of your personal data, to correct, delete or restrict the processing of your personal data and to receive the personal data you have provided to us in a structured, machine-readable format.

Where we have asked for your consent, you may withdraw your consent at any time. If you request to withdraw your consent to our company processing your data, this will not affect any processing that has already taken place during that period.

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information that we are required to retain by law or have a legitimate interest in retaining. In any case, you have the right to contact the Personal Data Protection Authority (PDPA).

To the extent that you are unable to satisfactorily exercise any of the above rights through your account, you can contact our Data Protection Officer, by post at the following address: "International Sports Ltd", Thesi Gorytsa, Aspropyrgos Attica, 19300 , tel. 210 5576776.

COOKIES and other technologies policy

We use a combination of cookies and other technologies, such as pixels / web beacons and tracking codes (explained below) to collect personal data for use in accordance with the purposes stated in this policy.

What are cookies?

"Cookies" are small files with information that a website (specifically the web server) stores on a user's computer, so that every time the user connects to the website, the latter retrieves the information in question and offers the user related to these services. A typical example of such information is the user's preferences on a website, as indicated by the choices the user makes on the specific website (e.g. selection of specific "buttons", searches, advertisements, etc.). The installation of cookies is carried out after the consent has been given by the user.

Cookies on our website may be set by us, by third parties we work with, or by independent third parties (such as advertisers).

We use a consent management platform (cookiebot) to protect the consent and personal data of website users, regarding the collection and management of their data.

What are web beacons and pixels?

Web beacons or pixels are small, transparent image files within a web page or email message. We use them to understand how you interact with our services or if you have been redirected to a website or app. We may use the pixel to confirm whether you took an action. We also use pixels to collect information such as whether you have opened an email so that we can improve our communications with you. Social media pixels are embedded in this website. All of the above is done with the sole consideration of your own interest and your best service.

What are tracking codes?

Tracking codes are pieces of code placed on the page to measure actions such as visits and interactions. We use tracking codes to learn more about how you interact with our services, the ads you see, and how you use them in general.

Dispute Resolution Process

If at any time you have questions or concerns about this Privacy Policy or believe that any of our actions do not follow the above, please contact us and we will attempt to resolve any problem or concern you may have.

You have the right to object at any time, as stated above, to the processing of your personal data. This objection must be addressed to our company in writing and must contain a request for specific action, such as correction, restriction of processing, non-transmission or deletion. Our company has the obligation to respond in writing within an exclusive period of fifteen (15) days from receipt of your objection. In our response, we must inform you of the actions we took or otherwise, the reasons why we did not satisfy your request.

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.